Our teas are carefully sourced from premium tea gardens, ensuring exceptional quality and flavor. We prioritize sustainability, craftsmanship, and transparency in every step of the tea-making process.

Yes, we offer a range of organic teas. Look for the "organic" label on our product descriptions to find the teas that meet organic standards.

To maintain freshness, store your tea in an airtight container away from light, moisture, and strong odors. Avoid placing it near spices or in the refrigerator.

Our herbal infusion blends, such as chamomile or lavender, are known for their calming properties. They are perfect for unwinding and promoting relaxation.

Our energizing black teas, like Assam or English Breakfast, are popular choices for a revitalizing morning cup. Their robust flavors and moderate caffeine content provide a gentle pick-me-up.

Yes, we have a selection of decaffeinated teas, including green and black teas. They undergo a natural decaffeination process while retaining their unique flavors.

It varies depending on the type of tea. Generally, green and white teas are brewed at lower temperatures (around 175°F/80°C), while black and herbal teas can be brewed with boiling water (212°F/100°C).

Steeping times vary based on the tea type and personal preference. As a general guideline, green teas steep for 2-3 minutes, black teas for 3-5 minutes, and herbal teas for 5-7 minutes. Adjust the steeping time to achieve your desired strength.

Yes, many teas can be steeped multiple times. Experiment with shorter steeping times for subsequent infusions to enjoy different flavor profiles.

You can purchase on our website using a debit or credit card. We additionally offer support for: PayPal, Apple Pay, Google Pay and Shopify Shop Pay. You can chose these payment methods at checkout.

Unfortunately, we are unable to make changes to an order once it has been placed. This includes modifying the items, quantities, or shipping address. Please ensure all details are accurate before completing the checkout process.

Certainly! We offer gift wrapping services to add an extra touch of elegance to your tea gifts. If you would like your order to be gift wrapped or if you have any specific requirements for personalized messages, please feel free to reach out to our customer service team. They will be more than happy to assist you in selecting the appropriate gift wrapping option or help you with any special requests you may have. Contacting our customer service will ensure that your tea gift is presented beautifully and tailored to your preferences.

Currently, we do not offer cash on delivery or accept check payments. We encourage you to choose one of our available online payment options for a smooth and secure transaction.

We strive to process orders within 1-2 business days, excluding weekends and holidays. Please note that processing times may be longer during peak seasons or promotional periods.

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your delivery on this link:track my order

Yes, we offer free shipping for orders that meet the minimum purchase requirement of $49 or more.

We offer various shipping options, including standard shipping and expedited shipping.The available options will be displayed during the checkout process, and you can choose the one that best fits your needs.

In the rare event that your package is lost or significantly delayed, please reach out to our customer support team. We will work with the shipping carrier to investigate the issue and provide a suitable resolution, such as a replacement or refund.

We apologize for any inconvenience. Please contact our customer support team with your order details, and we will promptly assist you with a replacement or refund.